Technology Assistant Salary and Outlook

Technical assistants isolate hardware and software problems, train computer users, and troubleshoot problems with computers and other office equipment. Retailers, offices, and many other companies hire technical assistants to work part-time and full-time, including weekend and night shifts. Technical assistants work in offices and retail stores as part of a technology team and report primarily to the technology manager or supervisor.

Duties and responsibilities of the technology assistant

Job duties vary for technology assistants depending on the hardware and software programs used in the building they work in. However, in any environment, technology assistants perform these basic tasks:

Provide technical support and training.

Technical assistants provide technical support for using computer accessories and software programs, such as teaching a user how to access e-mail. They also answer questions about the proper use of computer hardware and applications.

Troubleshoot software problems

Technical wizards troubleshoot computer software problems to isolate technical problems and determine their cause.

Keep your computer

The technical assistants maintain the computer so that the programs and hardware run smoothly. This includes installing updates and new software, cleaning hardware, and physically cleaning computers and equipment.

Replace the accessories

Technical assistants replace non-functioning accessories such as mice, monitors, and keyboards as needed

Salary and perspective of the engineer

According to the Bureau of Labor Statistics (BLS), IT support specialists (who perform the same functions as technology assistants) earn an average salary of $ 52,810 per year and $ 25.39 per hour. Based on PayScale employment data, the median annual salary for engineers is $ 35,959. The BLS predicts that jobs in this field will grow 8% through 2026. This is faster than the average national employment growth rate.

Full-time technology assistants receive paid sick days and vacation. Most employers provide health insurance coverage with medical and dental benefits to full-time technical assistants. Part-time engineers generally do not receive benefits.

Read More: types of technician jobs