Business coordinators simplify tasks. As the name suggests, they coordinate efforts to help the flow of business operations. The different departments depend on them to be a central source of information and to keep each unit updated on the activities of the others. For large companies managing multiple sites, each location may have a business coordinator in each specific area, such as financial services or human resources. These various business coordinators stay in touch with colleagues in the same role in other branches to share information and provide consistency.
Business coordinators generally work full-time, standard hours in an office, although overtime may be required as deadlines approach. You may need to travel to meet with providers or attend conferences. Any industry that needs help keeping everyone on track can hire a trade coordinator.
Duties and responsibilities of the Business Controller
To achieve their goal of helping departments coordinate what they do, business coordinators take on a variety of tasks. From our job vacancy analysis, these are some of the key responsibilities expected in this position:
Maintenance of financial records
Business coordinators record and monitor information that various departments may need to see. For example, they can keep track of office supply expenses and let each department know what is left in the annual budget. When the numbers are wrong, business coordinators can audit to see where problems occur. They can also take responsibility for payroll, check writing, and credit / debit reconciliation.
Provide consistency
Rather than each department managing things in its own way, business coordinators work to create a common structure. For example, they can develop standardized forms with which to present business expenses. By allowing operations to be more orderly and simplified, such compliance also limits claims from some departments that receive preferential treatment.
Administrative support
Company coordinators can be called in to manage administrative activities involving various sectors of the company. For example, they can organize trips for people from various departments to attend a conference. They can classify general mail and determine the best person or unit within the company to deliver, troubleshoot service and equipment, and design business correspondence templates. If leaders from multiple divisions are participating in a meeting, a business coordinator can organize the day, time, place, and agenda.
Customer service
When a customer has a concern, the business coordinator can act as an intermediary. A thorough understanding of how each department works allows the business coordinator to judge who would be the best to handle the complaint. And if the situation requires the effort of several departments, the commercial coordinator talks with each one to see the problem until it is resolved.
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