Thursday, July 30, 2020

Duties and Responsibilities of the IT Assistant


The primary role of IT assistants is to install, configure, and manage computer network systems for a business. They are responsible for ensuring that their company's IT network is functioning properly and is up-to-date.

IT assistants work for a wide variety of companies, including technology companies, educational institutions, healthcare facilities, businesses, and more. Basically, if a company has a computer network, it needs an IT assistant. IT assistants work exclusively in an office environment.


Duties and responsibilities of the IT assistant
To ensure that your business computer network runs smoothly and efficiently, IT assistants perform a variety of activities. We analyze various online job offers to identify these basic tasks and responsibilities.

Installation and configuration

In the event that your company purchases a new computer network, it will be up to the IT assistant to install and configure the new network so that employees can start using it as quickly as possible. In addition, new computer networks will need to be configured to meet the specific needs of the business.

Peripheral installation

Many devices must be configured to integrate into the computer network. These can include items like printers, keyboards, routers, modems, and smart devices. It is the responsibility of the IT assistant to configure these devices and ensure that they are functional and secure.

Maintenance and repair

Even if a computer network and all its peripherals are perfectly configured, problems will continue to arise daily. IT assistants should check for errors on the corporate network, repair failed devices, and help colleagues solve problems.

Help clients

If your company's IT network is used by non-business customers, IT assistants may be required to spend part of their time at a help desk to answer calls and emails about technology issues.

Keep records

As part of their ongoing work, IT assistants are generally required to keep detailed records of network configurations, device specifications, problems and solutions, and more. These documents help your company solve problems faster in the future.

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