Thursday, June 25, 2020

Duties of a Computer Assistant?


As a computer support specialist, a common job title for a computer assistant identifies and solves a variety of technical problems. Many computer assistants offer telephone support, but some may offer online support. In addition, some computer support specialists offer on-site support to customers and customers with particularly difficult computer problems.

First, an attempt is made to understand the type of problem or error that occurs to a user. If necessary, ask questions to alleviate the problem that arises. They then work with the user to troubleshoot the problem using various diagnostic software tools and other troubleshooting techniques. If the problem is extremely challenging, you may need to investigate or contact hardware or software manufacturers to resolve the problem.

If you don't directly support users, develop training guides and user guides. You can also spend time teaching customers and colleagues about their computer hardware and software and how to use them effectively. In many cases, you are also responsible for installing and updating software and hardware systems on your employer's computer.

Employment and salary prospects
According to the U.S. Department of Labor Statistics, employment opportunities for computer support specialists are expected to increase 11% between 2016 and 2026. With this growth, good expectations are expected. Career prospects, especially if you have a university degree. According to the BLS, the average annual salary for specialists in computer network support was $ 68,050 in May 2018, while computer support specialists earned an average of $ 55,050 per year in 2018. Specialists in Computer Support for Gas Distribution and Money Authorities - Central The bank can expect to earn some of the highest wages.

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